2023 was the year ChatGPT and AI took the workplace by storm. Beyond that, it forced employers to look at their balance of technological tools that help current employees do their jobs better while seeking ways to invest in technology to reduce their overall costs.

Finding that balance between saving money with technology while rewarding your most important asset, the humans on your team, has always been a challenge. As such, we’ve got a guide to the most important workplace technologies your business should consider implementing in 2024.

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A Harvard Ph.D. candidate and teaching assistant recently ignited a tweetstorm after noting that his Gen Z students “[do] not use Microsoft Word, period. When you ask them to submit .doc files they’re all converting them from Google Docs or Pages.” Thousands of replies poured in, not just from Gen Z’ers but also from students, writers, and other professionals of all ages pledging their devotion to House Google.

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In today’s fast-paced world, success in the workplace requires more than just technical expertise and knowledge. As the nature of work continues to evolve, it is important for individuals to possess attributes and abilities that allow them to collaborate with teams and colleagues—otherwise known as soft skills.

From communication and collaboration to adaptability and problem-solving, soft skills are the foundation of effective teamwork and organizational success. In this article, we will explore 11 critical soft skills examples that are essential to workplace success and why they are becoming more important than ever before.

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New Adobe research found that more than half of all Americans have taken generative AI for a spin in the past year, and more than eight in ten anticipate it will help them be more creative. This is quite a development for a nascent technology few people were familiar with just a short time ago. Times, however, have changed and today virtually all Americans — across demographics — say they’re familiar with this tech.

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Today, it is not enough for a business simply to react to market changes and demands as they happen. To rise above the competition and have a chance at growth (and profit), companies need to always be thinking ahead. This is how they will be able to identify potential risks before they materialize or recognize opportunities that, if seized, may offer a competitive advantage.

This year, the tech industry will offer unprecedented opportunities to accelerate the adoption of artificial intelligence (AI) and edge computing, reshaping not only how businesses operate and applications run but the way tech professionals work—faster and more cost-effectively.

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Customize your Windows experience, learn about the best new features, and squeeze the most out of your desktop OS with these tips.

Despite a slick visual makeover, Windows 11 is largely the same operating system as Windows 10 under the hood. But there are some new features and settings you can take advantage of. If you haven't had a chance to explore all the best tips and tricks in Windows 11, start with the ones listed here. Microsoft is always refining and updating Windows 11, so keep your eyes peeled for more soon. We'll add to this list as new features are released.

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You start using SharePoint, and you finally feel like you’ve got the handle on it. And then, someone at work points out an issue, and you go online, search for it, and find another way to do things you didn’t know existed.

Now you’re wondering, is their way the “right” way? Did I do it “wrong” before all along? Do I have to re-do everything?

What is the right way anyway?

It doesn’t matter if you have been using SharePoint for months. Being what my customers call a “veteran,” I still find that sometimes, there are just too many options and choices.

I just happen to have the advantage of seeing which choices lead to which outcomes at hundreds of customers over the years. In this blog post, I want to share those best practices with you below.

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Kindness in the workplace

One surprising benefit of kindness is it's knock-on effect. According to a study quoted by The American Psychological Association, recipients of kindness will not only pay it back to the person who showed them generosity, but “pay it forward” to someone entirely new.

Another study involving over 50,000 workers found that acts of kindness benefit organisations across a suite of key business metrics. This includes higher productivity, increased engagement, higher customer satisfaction and – crucially – lower staff turnover.

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In 2024 ChatGPT is being discussed on an unprecedented scale. And if you run a business, you're probably aware of the revolutionary alterations this technology brings. To name a few, ChatGPT is believed to improve customer experience, reduce costs, increase efficiency, and generate leads. The remarkable potential of ChatGPT makes it exceptionally beneficial to businesses. However, its potential risks must not be overlooked. Additionally, compared to most AI chatbots with "stateless" features, meaning each new request is addressed as an isolated incident, ChatGPT stands out by remembering and learning from the current conversation, making the experience more personalized.

In this article, we examine both the benefits and the potential harm that ChatGPT can bring to a business and provide you with real-world use cases, so you can better understand the potential of this buzzing technology.

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With anything new, there are concerns. Especially in the technology world. So when Microsoft announced their roll outs of Microsoft Copilot for M365, naturally, not only did every ear perk up at the promised productivity increases, but the cybersecurity world immediately took notice. We did it with ChatGPT just like we did it with the introduction of the cloud back in the mid-2010s. Because with any newfangled technology toy, the first thing that goes through our minds (and probably yours) is: how safe is this to use in my day to day business?

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