Soft skills, often called people skills or emotional intelligence, are defined as the ability to interact amicably with others. They are personal attributes that can affect relationships, communication, and interaction with others.

Soft skills can be invaluable to business success, but why are they so important? While soft skills can at times be more difficult to develop than hard skills—more quantifiable attributes such as web design, accounting, or editing experience—they are arguably equally important in running a successful business. Understanding what they are will help you identify yours or the ones you need to develop in the future.

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